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Frequently Asked Questions
Key information based on our Terms of Service
Where can I find the warranty details for a product?
Warranty information, including duration and specific conditions, is provided on each product's page. Please review these details carefully before adding an item to your cart and purchasing. This is in accordance with our Terms of Service.
Can I get a refund if I change my mind?
No. As stated clearly in our Terms of Service, ALL SALES ARE FINAL. We do not offer refunds or exchanges for buyer's remorse. Please be sure about your purchase before completing the transaction.
What happens if I change the login details (email/password) of a purchased account?
Unless the product description explicitly states otherwise, changing any account information (like email or password) will void the warranty for that product, as per our Terms of Service. If the warranty is voided, you will not be eligible for a replacement if the account stops working.
How quickly do I need to report an issue with a product?
You must report any issues according to the specific warranty terms listed on the product's page. This timeframe can vary significantly between products (e.g., within 1 hour, 24 hours, etc.). Failure to report an issue within the specified timeframe voids the warranty, according to our Terms of Service.
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